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How Insurtech’s are disrupting South Africa’s insurance industry by putting the customer first
More than a decade ago, the customer’s purchasing journey was very different from what we see today. Prior to the advent of the digital consumer, customers were essentially presented with a variety of brands selling a specific product or service, and differentiating factors such as price or quality would influence their purchasing decision.
Leaders Must Pave The Way For Women In Traditionally Male-Dominated Industries
There are historic prejudices that have resulted in the top leadership being male dominated in the science, technology, engineering, and math industries, as is the case with most other industries. But as Mishaya Chettiar, Executive Head, at insurance technology firm Everything.Insure comments, “Over the last decade, we have seen that begin to change.”
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How can you help them? Tips to creating a customer-centric business
Between economic uncertainty and shifting consumer demands, remaining a customer-centric company is an ongoing endeavour. Creating loyalty programmes, implementing price adjustments and accommodating the digitally savvy consumers are a few ways in which organisations can look to build customer loyalty.
Why "insurance marketplaces" could be key to the future of insurance in South Africa
By Lotus FM Newsbreak Producer Taliesha Naidoo - The future of the insurance sector is rapidly digitising with insurance marketplaces offering consumers a one-stop platform in providing multiple insurance quotes.
Shopping around for insurance? You want a marketplace, not a brochure
One of the common pieces of advice you’ll hear from money saving experts is to regularly compare insurers, especially when it comes to things like car, household, and health insurance. There’s a good reason for that too.
Lack of customer trust could spell trouble for SA's brands
It’s been said that a customer-centric company is one that does everything in its power to meet its customers where they are at any given time. With shifting economies and ever-changing customer demands, tactics like being willing to adjust prices, building loyalty programmes or accommodating the digitally savvy consumer go a long way in building customer loyalty.
The Best Insurance You’ve Probably Never Heard Of
If you think of Naked insurance, Everything.Insure is like that except it has every type of insurance from all the best insurance companies in South Africa. There are a number of things that make it unique. See the article below to read all about us!
Everything.Insure Stands Up For Consumer Education In Ongoing Social Media Dispute
The Durban High Court has found in favour of insurance industry disruptor Everything.Insure Digital Intermediaries (Everything.Insure) in an ongoing legal dispute with industry giant Hippo Comparative Services (Hippo) over a consumer education social media post, ruling against the urgency of Hippo’s application to have the post taken down. Read this article from PR Worx Now.